Self-service customer support that actually works

Kyndi
Clarity

Connect customers and agents to the right answers with just one click for an enhanced self-service experience
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Precise Answers At The First Point Of Contact

  • Elevate first contact resolution rate by providing customers with the right answers at their time of need
  • Enhance customer experience through self-service
  • Understand customers' questions however they are phrased

Improved Support Quality And Efficiency

  • Enhanced customer self-service reduces burden and cost for the support team
  • Free up your support team to focus on more complex issues
  • Faster on-boarding for new agents

Analytics-Driven Content Curation And Optimization

  • Gain visibility into customers’ behaviors through comprehensive analytic insights
  • Quickly identify content gaps and improve content relevance whenever needed

Fast And Flexible Deployment

  • Deploy in weeks not months or years
  • Easily integrate with other self-service channels such as chatbot and IVA through RESTful APIs
  • Require no labeling or ML training
Kyndi

Resources

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A self working woman
Blog
Introducing Kyndi Clarity – A Self-service Solution That Actually Works
Learn more
Elevate
On-Demand Webinar
Elevate Customer and Employee Experience With The Right Answers
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Frost
Analyst Report
Frost & Sullivan Award: Kyndi Recognized as a Best Practice Leader for in Natural Language Processing
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Natural language
eBook
Kyndi Natural Language Search - The Power of The Right Answers
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Right search
Blog
Choosing the right search tool for your data and users
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Built career
Blog
How to Build a Kyndi Search Your Users Love to Use
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Unleashing the Power of Human Intelligence

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